Company: Talent First Partners
Location: Washington, DC
Talent First Partners is looking for an experienced ServiceNow Developer with at least 5 years of hands-on experience in platform development, application configuration, integrations, and technical solution design. The ideal candidate will have a strong understanding of enterprise ServiceNow implementations and the ability to translate business requirements into secure, scalable, and maintainable technical solutions.
In this role, you will drive the delivery of complex platform enhancements, contribute to architectural decisions, collaborate with business and technical stakeholders, and support the professional development of junior team members.
Key Responsibilities
- • Application Development: Build, configure, and enhance ServiceNow applications, including custom modules, forms, workflows, dashboards, and user experiences.
- • Technical Architecture: Develop scalable solutions aligned with business requirements, platform standards, and ServiceNow development best practices.
- • Reusable Components: Create shared scripts, utilities, and application components to improve consistency and reduce development effort.
- • System Integrations: Design and implement integrations with enterprise applications using REST APIs, SOAP web services, and appropriate authentication methods, including OAuth 2.0 and API keys.
- • Quality Assurance: Define and execute testing approaches covering functional validation, integration testing, regression testing, and user acceptance testing.
- • Platform Optimization: Identify performance bottlenecks and improve the efficiency, reliability, and maintainability of scripts, workflows, and integrations.
- • Upgrade Management: Support ServiceNow platform upgrades by assessing customization compatibility, validating integrations, and resolving upgrade-related issues.
- • Migration and Modernization: Plan and execute the migration of legacy applications, processes, and data to ServiceNow.
- • Technical Documentation: Maintain solution architecture documents, technical specifications, configuration guides, and workflow documentation.
- Team Leadership: Guide junior developers, share technical knowledge, and contribute to coding standards and development best practices.
Required Qualifications
- • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
- • At least 5 years of practical experience in ServiceNow development, configuration, and solution delivery.
- • Demonstrated experience delivering complex ServiceNow applications, workflows, forms, dashboards, and custom functionality.
- • Strong JavaScript skills and proficiency with ServiceNow scripting APIs, including GlideRecord, GlideSystem, GlideAjax, and related server-side and client-side capabilities.
- • Experience with UI Builder and modern ServiceNow user experience technologies.
- • Practical experience integrating ServiceNow with external systems using REST, SOAP, web services, and secure authentication methods.
- • Knowledge of multiple ServiceNow product areas, such as ITSM, CSM, ITOM, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), and Public Sector Digital Services (PSDS).
- • Understanding of platform performance, application security, access controls, and maintainable development practices.
- • Ability to collaborate with cross-functional teams and communicate technical concepts effectively.
Preferred Qualifications
- • ServiceNow Certified System Administrator (CSA).
- • ServiceNow Certified Application Developer (CAD).
- • Relevant ServiceNow Certified Implementation Specialist (CIS) certifications.
- • Familiarity with CMDB architecture, configuration management, and related platform capabilities.
- • Experience mentoring developers and contributing to technical solution design.
Compensation
Compensation will depend on relevant experience, technical expertise, certifications, clearance status, work location, and applicable contract requirements. Final compensation may also be subject to contract award, funding availability, and customer-specific requirements.
Equal Employment Opportunity
Talent First Partners is committed to providing equal employment opportunities and maintaining an inclusive, professional workplace. Employment decisions are based on qualifications, demonstrated capabilities, and business needs, in accordance with applicable employment laws.
The organization supports a respectful working environment and complies with applicable workplace policies and legal requirements.
